Project Management Tools for E-Commerce

Project management tools or monitoring tools is important in keeping your internal businesses working at their best. Dive in and learn what tools you can use for your e-commerce business!

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Basecamp

Basecamp

Basecamp is a popular project management software that is widely used by many project management teams. This software offers several different collaboration features such as a designated discussion area where users can leave behind comments. Addition...

Teamwork Projects

Teamwork Projects

Teamwork Projects is a great project management software for the project management power user. Teamwork Projects includes all the tools you’ll need to track the development of a project. The app is quite flexible and includes various intuitive featu...

ProofHub

ProofHub

ProofHub is an online project management app that places an emphasis on simplicity. This project management software is intended mainly for small and growing businesses. Projects are assigned to groups and clients, who are able to discuss, share and ...

Zoho Projects

Zoho Projects

Zoho projects is an extensive project management software with a clean and straightforward interface. This software covers the following areas everything from Project Planning (breaking down projects into manageable units) and Gantt Charts (to visual...

Nifty

Nifty

Nifty is a new-wave project management tool that reduces project development cycles and improves team productivity by combining all of the important features of project management into one software. The end result is milestone-driven progress that ke...

Trello

Trello

Trello is unlike these other project management softwares in that it is an online kanban tool. This means that it visualises an entire project in just one single view. Trello makes it possible to make cards and move them around on the ‘board’. These ...

JIRA

JIRA

JIRA is a popular project management software that caters mostly to agile, software development teams. Within the software, these teams can create customisable scrum boards, kanban boards, and make use of agile reporting (in real-time). Users can als...

Asana

Asana

In order to keep work organised, the Asana project management software offers Tasks, projects, conversations and dashboards. Many satisfied users say that the catchiest feature this tool has to offer is the ability to add customer fields and track on...

Podio

Podio

Named the Best Online Collaboration tool in 2016 by PC Mag, Podio tool is seen as an ever-growing project management software. It is used mainly for organisational and communication purposes among businesses. Podio allows users to personalise the pla...

Monday.com

Monday.com

Start with Monday.com by creating your personal workflow. With this workflow you can visualize and highlight elements like time management, text or locations. You can share and work with this tool with your whole team and save time by only recording ...

Wrike

Wrike

Wrike is a cloud-based collaboration and project management software. This tools helps its users keep track of day-to-day operations and ensures that the project is finished within a certain frame and pre-determined cost. When setting up tasks, Wrike...

Workfront

Workfront

Workfront is a user-friendly project management software offers customisable project dashboards, real-time reporting and clear visibility of all ongoing tasks and operations. It also offers capacity planning and project prioritisation tools as well a...

Hubstaff

Hubstaff

Hubstaff is a great tool with automated workflows, based on the agile methodology. With Hubstaff you can focus on your sprints by prioritizing tasks, automated stand-ups and easily share comments and the status of the project with your team members.

LiquidPlanner

LiquidPlanner

LiquidPlanner is a project management software that adapts to your business automatically. For example, when a user’s priorities and resources change, the software automatically updates these changes. This software also offers cross-project visibilit...

Clickup

Clickup

Clickup is perfect for process and task management. You can customize your workflow, assign tasks and add different types of dependencies for tasks. If you work Agile, this tool will suit you. Manage your sprints, manage the resources, check the work...

What is a project management software?

A project management software is a versatile solution that allows project managers to monitor work progress, resources, and deliverables. It helps improve team efficiency and increase productivity levels across departments.

In a nutshell, a project management software allows users to:

  • Break down projects and tasks
  • Review real-time progress and schedules
  • Manage overall budget and resource allocation
  • Streamline team collaboration


An e-commerce company is composed of multiple teams (e.g. product, marketing, customer service). A project management management tool helps keep everyone informed and organized to do day-to-day work. It saves not just managers, but also members time by presenting actionable items in one place for people to easily pick up and collaborate on.

Price to get started:

Free web-apps exist for new and/or early-stage ventures. For a group of ten, each member may be onboarded into a project management software for as low as 3 USD per month with around 20 percent discount extended to annual subscribers. Trials usually last for 30 days.

Benefits of using a project management software

Organizes projects and processes. A project management software consolidates all information related to projects. It hosts tasks and processes around delegation and time-keeping. By having a single dashboard to oversee and monitor everyone’s activity, business owners and managers are able to strategize with ease. Team members can also be more autonomous given a holistic view of projects.

Improves team communication and efficiency. Built-in communication features in project management tools facilitate clear discussions on a per-task or per-project level. Being able to create conversation threads which you can pull up as needed, and see status updates in real-time reduces back and forth between members. As the tool overall creates a systematized way of collaborating, less questions are asked, and more time on doing actual work is rendered.

Maximizes resource allocation and spending. Reports available in project management tools deliver insights on how resources are being spent. This includes workload reviews and timeline assessments. From these, managers can spot opportunities and potential issues early on. Thereby, they can devise changes or alternatives to optimize spending.

Features to check when comparing project management software

  1. Standard features to review

Project and task planner. The initial phase of project management is crucial, and the tool should help in determining goals and action items. Having calendars and list views to outline plans make it easy to anticipate resource requirements. Once tasks are identified, it should be quick to assign to members, and set priority and deadlines for timely completions.

Human resource management. Business owners and managers should be able to review what everyone is working on with a project management software. The tool should help balance distribution of work. By clarifying accountable collaborators, members are also able to get the support they need to move things forward.

Real-time progress reports. Customizable dashboards where you can add graphs, charts and key performance indicators are helpful in tracking project developments. Actual visual reports on project value, task completions, and schedule variance help in measuring team performance and return on investment.

Built-in communication means. It is now standard for project management tools to have posting and commenting features. This allows managers and members to easily connect with each other for questions or concerns. External stakeholders can also be looped in for updates as tools extend different privacy settings.

  1. Additional features for next level project management

Centralized database. Quick access to all project information and related files in one location with the capability to set permission levels is especially convenient. A project management software files documents, contact information, bills and other historical data for easy access by all stakeholders.

Workflow templates and automation. Maintaining accurate records can be time-consuming especially when working on large projects with multiple stakeholders. Some tools can automate field updates, deadline adjustments, notifications, and invoice generation. There are also templates provided to jump-start project organization with checklists and forms.

Budget tracking. It is beneficial to have a tool that tracks project expenditures and provides quick reports on spending performance. This can be supplemented with time tracking to review where paid hours are being spent for team and process efficiency evaluations.

Cost of setting up a project management software

Project management tools may be subscription-based or offered on-premise under a perpetual license. Pricing is influenced by the number of users, number of active projects, storage cap, and functionalities.

Monthly subscription plans may start at as low as 3 USD per user with five gigabyte of storage cap and up to ten active projects. All-inclusive perpetual licenses are popular among companies with data security and complex concerns; annual fees for support and software upgrades apply.

Premium features include customizable dashboards, invoice automation, Gantt charts, and encrypted file sharing. Free trials for paid plans and demos for premium features are available to help buyers choose the plan that works best for their business.

Considerations when choosing a project management software

  1. Business and process compatibility

Within each team in an e-commerce company, there are multiple projects to plan, monitor, and execute. Having a project management software allows every member to stay on top of events and be productive on a day to day basis. Each team would have specific needs, so it is important that the tool offers flexibility to accommodate different processes. Sensitive or confidential information may likely also be shared on these platforms, so pay attention to privacy configurations.

Given that a project management software is a tool that aids efficient workflows, it should be a priority to select an option that is highly intuitive. Instead of adding new documentation tasks upon implementation of the software, members should find it rather easy to maintain. In fact, it should eliminate repetitive steps and automate a good portion of work to open up time to do creative and high-impact strategies for the business.

Online businesses capitalize on the internet to reach a wide audience, and that typically translates to having a team that operates round the clock. Not all work is also done in an office or in one place generally, so consider choosing a tool that empowers remote work and async communication. Also, an all-in-one software catering to all project management requirements can help minimize possible errors and complications when working with diverse teams.

  1. Adoption concerns

Technicalities. Most tools are developed with specific project management methods in mind. Technical requirements like Gantt charts and kanban boards are usually built into the software. In terms of defining rules for automation, there is no coding experience required, and workflows can be programmed from the front-end.

Integrations. A project management software can be connected to communication channels, web calendars, digital forms, cloud drives, and data processing tools among others to simplify processes. Instead of manually updating project records, integrations can be set up to automatically pull accurate records from pertinent sources like customer relationship management tools, help desks, and code repositories.

Scalability. Review whether the tool can hold projects by department, and see how it organizes multiple running activities. It should be easy to loop in new members and adhoc resources. Archiving features and storage capacity should also be considered with respect to the growing needs of the company to foresee costs and avoid future migrations.

Frequently asked questions

  1. Would an ecommerce business need a project management tool?

E-commerce businesses can benefit from project management tools specifically when collaborating as a team on projects involving new products, store updates, wholesale tickets, and marketing campaigns to name a few. It helps in clarifying goals, breaking down tasks and generally getting things done.

  1. What can I do with a project management tool?

Project management tools help in planning, scheduling and monitoring multiple projects from start to finish. It brings project stakeholders in one place, so beating deadlines and achieving goals within budget becomes easier.

  1. How can a project management software help my team?

A project management software can foster teamwork and collaboration among teams. It offers task management, instant messaging, and file sharing capabilities - all within the same tool. This means less emails and fewer meetings, higher efficiency, and improved productivity.

  1. Can a project management tool cut my costs?

Definitely. Project management tools allow managers to track expenditures and budget performance in real-time. Using this feature will help e-commerce businesses to manage resources strategically and keep the project costs from going overboard.

  1. Is there a free forever project management tool?

Yes. There are several cloud-based tools that offer free unlimited access to get started with project management. Start-up businesses and small teams can use these to try out features such as task lists, time tracking, project schedules, file sharing and discussion boards. While these can be good to start with, a growing business would likely have multiple projects running at the same time, hence, a more robust tool would be needed.

  1. What is the best project management software?

Identifying the best project management software for a specific e-commerce business would depend on multiple factors including:

  • Type of projects
  • Number of team members
  • Possible integrations
  • Budget
  1. What project management tool subscription should I get?

Project management solutions usually have tiered subscription models for small, medium to enterprise businesses. It would be best to avail a free trial for the selected subscription plan, and schedule one-on-one demos to properly evaluate according to specific needs.

  1. What feature should I prioritize when choosing a project management software?

User-friendly dashboards for task management and visually clear timesheets for project planning and scheduling are the primary essentials for effective project and people management.

  1. What reports can I generate using a project management software?

Project management tools generally provide quick reports on to dos, ongoing tasks, and completed projects. Insights on time spent and resource allocation can be extracted. Some tools also track budget spending and goal tracking.

  1. How do I set up a project management solution?

Managers would need to define processes involved in using a project management tool. Some training may be required to orient team members on how to use the software, so it always reflects up to date information.

  1. Will I be able to customize aspects of my project management tool to suit my needs?

Paid plans offer the ability to set up dashboards and reports according to specific needs. At the very least, it should be possible to customize labels, form fields and color codes in the chosen project management software. Advanced users should be able to set up workflows based on their own rules and create templates for reuse in future projects.

  1. How can I manage budgets using a project management tool?

Goals can be set in a project management software, and that may include budgetary requirements. Pertinent costs can be recorded in this tool depending on set up, and schedule trackers can help evaluate time and resources spent.

  1. Are files uploaded in a project management software accessible to everyone?

In most cases, file access is limited to the people onboarded in the software. Nonetheless, documents shared in cloud-based solutions may be encrypted for security purposes as well. This is especially helpful when there are external stakeholders involved in the project.

  1. How can a project management tool help achieve key performance indicators?

Key performance indicators can directly be monitored in project management tools especially those that are related to schedules and budgets. Other metrics can easily be tracked as well by configuring dashboards and form fields to include other measurable data points.

  1. How can I best maintain data accuracy in my project management software?

With effective processes in place, members can all together contribute in maintaining the system, so everyone gets up to date information without causing work interruption. Integrations may also be set up to automatically retrieve data normally collected by another software.

Sources and related articles

Ecommerce Project Management: A 101 Guide for Fast-Growing Businesses

The 12 Best Project Management Tools for Online Entrepreneurs

Crucial Factors to Consider When Choosing Project Management Software

How Much Does Project Management Software Cost? Comparison of Pricing Plans

Monitoring your teams’ or departments’ progress is difficult if you do it manually, but with the help of the right project management tools, you can make sure that your e-commerce is running up to speed all the time

We continuously collect trending content around e-commerce. Let us know your best email to receive our favorite collections weekly in your inbox!